Appointments

All the surgeries are run by appointment only, which can either be made by telephone or in person at the surgery. It is often quite helpful to give a few details about your pet’s problem to the receptionists, so that we are forewarned of any special requirements (e.g. if your dog has kennel cough, which can be highly contagious to other dogs).

For minor treatments, such as nail clipping or removal of stitches, an appointment with one of the Veterinary Nurses in the nurses’ clinic may be appropriate.

For appointments please contact us at your most local practice: click here for contact details.

Emergencies

In the case of an urgent problem it always best to telephone the surgery to let us know you are on your way and you will be seen as soon as possible on your arrival.

Outside surgery hours the Practice provides 24-hour emergency cover, in line with the requirements of the Royal College of Veterinary Surgeons. This service is run by our own Rainsbrook team vets and it is necessary that your animal is seen by the vet then it will done so at your familiar local surgery. We feel this is important and we do not rely on our clients having to travel to an unfamiliar vets at what can be a very stressful and upsetting time for both owners and pets. Any patients that need hospitalisation overnight are checked by our own nurses who live on site during the night.

The on-call Veterinary Surgeon is reached by a message pager. The number for which is given out by the surgery answer-phone when the practice is closed. Please telephone the message service and leave your details with them as requested, and the Veterinary Surgeon will phone you back as soon as possible.

The on-call Veterinary Surgeon will be working the next day, so if you are worried about your pet it is much appreciated if you telephone as soon as possible rather than waiting to the early hours.

There is an additional charge for emergency consultations outside of normal hours.

For appointments please contact us at your most local practice: click here for contact details.

Nurse Clinics

We run nurse clinics at all 3 sites.

Our clinics can help you with a range of services including

• Dietary advice
  
• Free flea and worm checks (for registered clients)
• Nail clips
• Stitch removals
• Post operations checks
• Dental checks
• Adolescent checks
• Senior checks (fit for life)

Please call your local surgery to make an appointment.

Puppy Parties

These are run at out Hillmorton and Leamington Surgeries.

The aim of the puppy parties (run as a 3 week course) is to help socialise your puppy and provide information on a range of subjects. We often have outside specialists.

Puppy parties are a complimentary service, offered to our registered clients.

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